Support

We answer every message — usually within two business days.

Contact

Email us at zackcollier87@gmail.com with what you were doing and what happened. Screenshots help a lot. There are no bots on the other end.

Common questions

My routines disappeared after reinstalling

If you were signed in with Apple before reinstalling, open Settings inside the app and sign in again — your backup restores automatically. If you never signed in, the data lived only on the device and a reinstall clears it; signing in going forward prevents this.

Reminders aren't showing up

Check iPhone Settings → Notifications → RoutineKeeper and make sure notifications are allowed. Then confirm the routine's reminder is toggled on (the bell icon on the routine card) and the time is right. Focus modes and Do Not Disturb can also silence reminders.

How do I cancel my subscription?

Subscriptions are handled by Apple: iPhone Settings → your name → Subscriptions → RoutineKeeper → Cancel. Your routines stay safe either way — if the subscription ends, everything remains viewable and unlocks again if you return.

How do I delete my account and backup?

Open Settings inside the app and tap Delete Account. It's immediate — your account and backup are removed from our servers right away, no waiting, no email needed. Your routines on the device itself aren't affected. Details in the privacy policy.

I found a bug

Thank you — genuinely. Email what happened, what you expected, and your iOS version. Bugs that make routines harder to come back to go to the top of the list.